Terms Page

Stock:
We take pride in the fact that all our saddlery and Tack is truly built with pride and without compromise and is custom made for each individual client. I do not keep saddles or tack in stock, the items you see on this web site I have made for other clients and are examples of what I can do for you.  Simply contact us with your ideas and we will work with you to bring your special project to life. Call me Toll Free; 1-877-723-3534 and we will discuss the way you would like your order to be made. The price will depend on the options you choose.

How to Order:
You can mail your order to Okanagan Saddlery,
Call Toll Free 1-877-723-3534 and place your order or
E-mail your order
to sales@okanagansaddlery.com

Always include  your name and phone number in all correspondence.

Delivery:
I do not put prices on my site as all my work is custom handcrafted for each individual order. Your order will be given my utmost attention to detail
and craftsmanship and will be shipped in as timely a fashion as possible,
I will email you when your order is ready to be shipped.  Turnaround time
depends on the orders on hand when each new order is confirmed, expect a minimum 8 months for tack, 14 months for saddles. I do not guarantee the turnaround time on any order.
I will not be rushed and unforeseen circumstances whether personal or professional can effect the completion and shipping date.

Payments:
As all items are custom made to the size, color and individual requirements of the customer, therefore full payment must accompany the order.  There are no order cancellations or refunds. Orders once accepted by Okanagan Saddlery are a binding contract, all sales are cash and are final. Supplies (leather & hardware) are ordered immediately upon receipt of order.

Freight policy:
Orders will be shipped by courier selected by Okanagan Saddlery, unless specified
by and paid for by customer. All orders shipped outside Canada will be sent fright
prepaid U.P.S. or Canadian Parcel Post , customs collect.

Prices:
All prices on web site are subject to change without notice, due to changing costs
of overhead and manufacture

Guarantee:
Okanagan Saddlery guarantees our products to be free of defects of materials & workmanship for 6 months from time of purchase. Normal were & tear is to be expected & is not covered by warrantee. Products returned to Okanagan Saddlery will be repaired or replaced solely at our discretion.

Note:

Leather by it’s nature can contain service markings, I do my best to cut around these markings but at times some markings will remain. All leather & hardware is ordered specifically for the each order, and is of the best available. We do our best to match colors but because leather is a natural material there will be variations in colors.

( Click on the labels below to go directly to those areas )
Custom Made Saddles Saddle Bags
Chaps &Chinks Scabbards
Gun Leather Braided Work
Western Saddle Restoration English Saddle Repair
Saddle Fitting Additional Pieces
Learn the Art of Saddle Making Favorite Links & Web Rings
Home About us Terms

OKANAGAN SADDLERY
7979 Baker Hogg Rd, Vernon, B.C. Canada V1B 3S2
Call Toll Free  1-877-723-3534
Established in 1960


E-mail  sales@okanagansaddlery.com

Terms are cash with order. All prices, F.O.B. Vernon, B.C.
Shipping & Customs, C.O.D.